Service, Hospitality and Tourism Management

University:Copenhagen Business Academy - Campus Cphbusiness Nørrebro
Location Copenhagen, Dānija
Blågårdsgade 23B, 2200 Copenhagen
Duration: years ( semesters)
Degree
ECTS ECTS
Study start, (Application deadline)
Tuition fee (EU/EEA/CH):apx. 0 EUR (per semester)
Tuition fee (Non-EU):apx. 4 100 EUR (per semester)
1st and 2nd semester: 4,350 EUR per semester, 3rd semester: 3,350 EUR, 4th semester: 4,350 EUR

How can you use the programme?

The AP Degree programme in Service, Hospitality and Tourism Management is directed towards the service and leisure industry. The industry is one of the biggest in Denmark and it is under constant development. With this programme you will be skilled within the field of service design and within the development of the leisure industry which makes you capable of managing several types of service jobs both in Denmark and abroad. The jobs opportunites include, among others, positions in hotels, restaurants, travel agencies, airlines, event agencies, sport companies, tourist organisations, retail, museums and non-profit organisations. See examples of jobs and job titles under Job opportunities.

About education

When you have an AP Degree in Service, Hospitality and Tourism Management, you will be trained in development, planning, implementing and delivering services nationally and internationally in companies which engage with people, leisure, events, tourism, hotel, sport and retail.

During your programme, you will get the understanding for what creates a good service company and service culture within a company. You will work with evaluating and adjusting practice-oriented issues which are related to the operations of a service company.

The teaching will focus on having a practice-oriented approach as well as developing competences within the industry.

You will work across different departments and levels – among others Service and Experiences, Cooperation and Relations, Business Understanding and Business Development. Depending on your interests, you will have the opportunity of choosing between several electives which are selected based on trends and demands from the industry. Furthermore, as part of your programme, you will have a mandatory internship lasting 3 months.

Digital learning

The AP Degree programme in Service, Hospitality and Tourism Management has a duration of 2 years. The teaching is based fully or partially on blended learning which combines the internet and digital medias with the traditional teaching methods in the classroom.

Through these teaching methods, we focus on educating you to enter cross-functional work processes in which you might be working when you graduate the programme.

The programme is divided into thematised project modules where every module is based on a practice-oriented issue. The purpose of the modules is to secure that you will achieve knowledge and understanding within the area you are trained in.

The structure of the programme

The programme has a duration of 2 years and is based on modules containing several themes. Here, there is a practice-oriented focus and group work is a natural part of the programme. Furthermore, you have the opportunity to choose between several electives which are selected based on trends and demands from the industry. The electives that you can choose will be published at the beginning of the programme.

Everything you do in this programme should qualify you to work within the service and leisure industry.

At the 1st and 2nd semester you will work with the themes Service and Experiences, Business Understanding, Relations and Cooperation.

At the 3rd semester you will take a 3 months internship in a service company. By the end of the internship you will have to do an exam. The internship can later on be the basis for your final examination project. The last part of the 3rd semester you will work with the theme Business Development which continues on the 4th semester. Finally, you will in collaboration with another student write the final examination project.

The structure

1st study year: Service and Experiences, Business Understanding, Cooperation and Relations.
2nd study year: Business Development and internship.

Study Service, Hospitality and Tourism Management in Lyngby and your career will be full of experiences

Do you want to be part of a vibrant and international working environment? With an AP Degree in Service Management from Cphbusiness in Lyngby you will get a world of opportunities.

You will learn about service design and business development in the service, hospitality and leisure industry, and you will get hands on experience from projects and case studies from interesting companies.

An AP degree with a world of opportunities

With a Service, Hospitality and Tourism Management degree you will be qualified for jobs in the service, events, leisure and sports industry and you are qualified for a job as coordinator or manager at a hotel, in an agency or within a tourist organisation, just to name a few. If you want to continue your studies and go for a bachelor’s degree, that is possible too.

A vibrant international study environment

Service, Hospitality and Tourism Management is a two-year study programme. It is based fully or partially on blended learning, which combines internet and digital media with traditional classroom teaching. You will engage with international students having global mindsets. This calls for interesting discussions when solving business cases and projects. You can choose from a range of classes and will join a company for an internship during your third semester.

– I can already see how the programme gives me a lot of useful competencies and I look forward to applying for a job as a project coordinator. My internship at ‘Musik i Lejet’ really made me want to work in festival coordination and organization, so this is the path I am going to pursue after finishing my degree in Service, Hospitality and Tourism Management.

There are several opportunities to pursue further studies, once you have completed your AP Degree. You may, for example, pursue a Top-Up Bachelor Degree with Cphbusiness.

With an AP Degree in Service, Hospitality and Tourism Management, you can apply for the following Top-Up Bachelor Degrees:

  • Bachelor in International Sales and Marketing Management
  • Bachelor in Sport Management
  • Bachelor in International Hospitality Management
  • Bachelor in Innovation and Entrepreneurship

There may also be other opportunities for further study, in Denmark and abroad. If you would like to know more about your opportunities for further study, please contact the Student Counselling.

Job opportunities

When you finish the AP Degree programme in Service, Hospitality and Tourism Management, you will be able to apply for several positions such as:

  • Event- and Conference Coordinator
  • Hotel Receptionist
  • Food and Beverage Manager
  • Programme Coordinator
  • Restaurant Manager
  • Conference Host
  • Coordinator in a call centre
  • Booking Coordinator
  • Housekeeping Manager
  • Self-employed
  • Meeting Coordinator
  • Travel Consultant
  • Customer Consultant
  • Coordinating tasks within the field of HR

Blended learning

At the AP Degree programme in Service, Hospitality and Tourism Management, the teaching is based fully or partially on blended learning which combines the internet and digital medias with the traditional teaching methods in the classroom.

At Cphbusiness, we see it as our most important task to contribute to your development so that you can help create the future business life.

Thus, Cphbusiness’ study activities aim to develop your academic and personal skills, in order to let you navigate in an organisation and create value at a work place or start and run your own company.

Study activities

We believe that you learn best by working with specific tasks in practice. Therefore, our student activities are less focused on traditional teaching and to a greater extent built around activities where you play an active role yourself. You will have co-responsibility for and influence on your own learning, and feedback will be an important part of the study activities.

Besides traditional teaching, the study activities will include project work, cases and assignment work, where you through cooperation and dialogue solve specific tasks along with your fellow students and with your lecturers as counsellors. Furthermore, you will be challenged in digital study activities.

At Cphbusiness, all of the study programmes are scheduled as a full-time course of study. However, we try to create an environment where you can study full-time and also work at a part-time job. We do this in order to help you strengthen your business skills. As a result of this, you typically have two half days or one whole day off every week, which you can use on your part-time job, together with your study group or on your own preparation.

Education with a world of opportunities

At Cphbusiness, we offer you the opportunity to build and unfold your global, intercultural and linguistic skills through study activities, where you cooperate with students from all over the world. As a natural part of the study programme, the teaching activities including books and cases etc. will be in English.

In every study programme, an obligatory internship is included where you can test your own skills in a company abroad or in an international company in Denmark. In doing so, you will prepare yourself for the global job market that waits for you when you graduate.

What we expect of you as a student

Active participation in the study activities at Cphbusiness will, to a great extent, help you feel better equipped for your future job. Therefore, we expect that you:

  • participate in study activities with lecturers, in study groups and on an individual level;
  • participate in a mix of study activities (for example project work, workshops, digital learning activities and traditional teaching);
  • want to learn in groups along with your fellow students with a diverse background;
  • work full time with your studies – this means around 40 hours weekly besides a potential part-time job; and
  • want to be challenged in your international and linguistic skills.

You should expect to place your part-time job in the evenings and weekends.

Internship in Denmark

As part of your programme, you will do a three month internship during your 3rd semester. You are responsible for choosing which company or organization, you wish to do an internship with. All students will be assigned an internship counsellor.

Internship and study abroad

As part of your programme, you will do a three month internship during your 3rd semester. You are responsible for choosing which company or organization, you wish to do an internship with. All students will be assigned an internship counsellor.

Internship abroad

An internship abroad is an opportunity for both professional and personal development. You will have the opportunity to apply your theory from classes in an international context, while gaining international work experience.

Purpose of internship

The purpose with the internship is to give you the opportunity of applying the theory from class in practice. Your place of internship is expected to contribute with best practice experience that should support your goals. During the internship, you are assigned an intern supervisor from Cphbusiness, as well as a contact person in the company. 

Prior to your internship you will have to set several goals for your internship connected to your work tasks. You can get help in doing so from the Internship Counsellor. The goals will determine the foundation for your role at the company in which you are an intern in.

The internship will end with an exam which, among other things, has the purpose of evaluating the experience you have gained compared to the learning goals you have set.

The internship should be seen as a full-time job.

Study abroad

Cphbusiness has several exchange agreements with other European and international educational institutions, regarding exchange stays and study abroad. 

ProgrammeUniversityLevelYears
International Sales and MarketingBusiness Academy SouthWest - Campus Esbjerg0
International Sales and MarketingUCL University College - Campus Odense0
International Sales and MarketingUCN University College of Northern Denmark - Campus Hobrovej0
International Sales and Marketing ManagementInternational Business Academy - Campus Kolding0
International Sales and Marketing ManagementVIA University College - Campus Horsens0
International Sales and Marketing ManagementZealand Academy of Technologies and Business - Campus Næstved0
International Sales and Marketing ManagementZealand Academy of Technologies and Business - Campus Roskilde0
Sport ManagementUCN University College of Northern Denmark - Campus Hobrovej0
International Hospitality ManagementUCN University College of Northern Denmark - Campus Hobrovej0
International Hospitality ManagementUCL University College - Campus Odense0
Innovation and EntrepreneurshipBusiness Academy Aarhus - Campus Sønderhøj 301.5
Innovation and EntrepreneurshipUCL University College - Campus Vejle0
Innovation and EntrepreneurshipUCL University College - Campus Odense0

More about the program: www.cphbusiness.dk